What’s included at citizenM Boston Back Bay — and what costs extra
citizenM Boston Back Bay includes compact, tech-forward rooms (Room, Room (High Floor), Premium Room) with free Wi‑Fi, a 43‑inch TV, in‑room iPad controls, hydromassage showers, and 24/7 access to canteenM and a 24‑hour fitness centre. Extra charges apply for the breakfast buffet at canteenM, late check‑out, rooftop Bubble Bath Back Bay (age restrictions/reservations/no‑show fee), parking and certain incidentals.
In this guide
What’s included in your room
Every room type — Room, Room (High Floor) and Premium Room — comes with a king bed, private bathroom with a hydromassage shower, premium bedding and a 43‑inch LED TV.
Rooms provide a bedside iPad to control lighting, climate, blinds and the television, plus an in‑room refrigerator, safe and free Wi‑Fi suitable for multiple devices.
- King bed and pillow‑top mattress
- Hydromassage shower and private bathroom
- 43‑inch LED TV and in‑room refrigerator
- iPad room controls (lights, temperature, blinds, TV)
- Free hotel Wi‑Fi (in‑room speeds quoted for multiple devices)
| Feature | Included? |
|---|---|
| iPad room controls | Yes |
| Hydromassage shower | Yes |
| Extra beds / cribs | No |
On‑site dining: what’s free and what costs extra
canteenM is open 24/7 for coffee, snacks, all‑day meals and evening drinks; access to the restaurant is included with your stay but food and drinks are charged separately.
Breakfast is not included with room rates. The hotel offers a hot and cold buffet breakfast at canteenM for a surcharge (around USD 20–21.50 per adult, with unlimited barista coffee included during the breakfast service).
- canteenM: open 24/7 — food and drinks charged a la carte
- Breakfast buffet (surcharge) served roughly 6:00 AM–11:00 AM on weekdays and Sunday (check hotel for exact days/times)
- Bubble Bath Back Bay (15th floor) is a separate rooftop bar with its own cover/age policy and reservation rules
| Venue | Hours (typical) | Cost note |
|---|---|---|
| canteenM | 24 hours | Food & drinks charged; breakfast buffet is extra |
| Bubble Bath Back Bay | 4:00 PM–11:00 PM (late Fri–Sat) | Beverage & food charges; 21+ and reservations recommended |
Bubble Bath Back Bay (rooftop) — extra rules and likely fees
Bubble Bath Back Bay is the rooftop champagne and wine bar on the 15th floor. The venue has a 21+ age policy and requires a physical photo ID on arrival.
Reservations are recommended. If you reserve, note there’s a 15‑minute grace period and a reported $20 per person no‑show fee after that window; the bar operates with its own menu and charges.
- 21+ only — valid physical ID required
- Recommended to reserve; 15‑minute grace period then possible no‑show fee
- Different opening hours and kitchen times than canteenM; check current schedule before visiting
| Policy | What to expect |
|---|---|
| Age limit | 21+ |
| Reservation policy | Recommended; grace period then possible fee |
| Menu | Beverages, curated bites and caviar (separate charges) |
Facilities you can use without additional room fees
The hotel provides free Wi‑Fi throughout public areas and guest rooms, 24‑hour access to the fitness centre, and public lobby and coworking spaces.
Self‑service check‑in via tablets/kiosks is available in the second‑floor lobby, supported by 24‑hour front‑desk ambassadors. Luggage storage and express check‑out services are offered.
- Free Wi‑Fi throughout the property
- 24‑hour fitness centre with cardio machines, free weights and Peloton bikes (wheelchair‑accessible)
- Lobby coworking areas and seating; self‑service tablet/kiosk check‑in
| Facility | Included |
|---|---|
| Fitness centre | Yes (24‑hour) |
| Wi‑Fi | Yes (free) |
| Pool / spa | No |
Common extra charges and policies to plan for
There is no on‑site parking; guests must use nearby paid parking services. The property accepts cards but not cash, and the hotel may pre‑authorize a credit/debit card at check‑in for incidentals.
Late check‑out is available for a fee (USD 69 reported) subject to availability. The hotel does not provide cribs or extra beds, and children aged 11+ are charged as adults.
- No on‑site parking — use paid nearby parking (SpotHero or local garages)
- No cash accepted — cards are required; pre‑authorizations for incidentals possible
- Late check‑out fee reported (USD 69) — subject to availability
- No cribs or rollaway beds available
| Item | Status / fee |
|---|---|
| Parking | No on‑site parking; paid nearby garages |
| Late check‑out | Available for a fee (reported USD 69) |
| Pets | Not allowed (service animals welcome) |
Location and transport — what’s easy and what costs extra
citizenM Boston Back Bay sits at 408 Newbury Street in Back Bay/Fenway, a very walkable area with Newbury Street, Hynes Convention Center, Berklee and the Prudential Center all within a short walk.
Logan Airport is about 8 miles away; multiple public‑transport and shuttle options connect the airport to Back Bay. Taxi or ride‑share fares, shuttle tickets and commuter rail fees are extra and vary by operator.
- Newbury Street — about a 1‑minute walk
- Hynes Convention Center and Berklee College — within a 5–7 minute walk
- Fenway Park — roughly a 13‑minute walk
- Logan Airport — about 8 miles; shuttle/subway/taxi options available (extra cost)
| Nearby | Walking time / note |
|---|---|
| Newbury Street | ~1 minute |
| Hynes Convention Center | ~5–7 minutes |
| Fenway Park | ~13 minutes |
