Getting around from citizenM Boston Back Bay: walking, T, rideshares and trains

CitizenM Boston Back Bay (408 Newbury Street) is extremely walkable for Back Bay sights—Newbury Street, Hynes Convention Center and the Prudential Center are steps away. For longer trips use the Green Line T at Hynes Convention Center, the commuter rail/Amtrak at Back Bay station, or rideshares/taxis; Logan Airport connections include the Back Bay Logan Express shuttle and MBTA transfers.
In this guide
Walking and short strolls from the hotel
citizenM Boston Back Bay sits on Newbury Street, putting you within easy walking distance of many Back Bay and Fenway–Kenmore attractions. Newbury Street and the Commonwealth Avenue Mall are effectively a minute away on foot, and the Shops at Prudential Center is an easy walk.
Short walks you can expect include Fenway Park (around a 13-minute walk) and the Hynes Convention Center (about 5–7 minutes). Boston Public Garden and Boston Common are walkable if you don’t mind roughly a 20-minute to 1.2-mile stroll.
- Newbury Street: ~1 minute walk
- Hynes Convention Center: ~5–7 minute walk
- Fenway Park: ~13 minute walk
- Prudential Center / Shops at Prudential: ~8 minute walk
- Boston Public Garden: ~20 minute walk
| Nearby on foot | Approx. time |
|---|---|
| Newbury Street | 1 minute |
| Fenway Park | 13 minutes |
| Prudential Center | 8 minutes |

Using the Green Line T (Hynes Convention Center stop)
The hotel is right by the Green Line’s Hynes Convention Center stop, which makes hopping around downtown, Back Bay, Beacon Hill and the Fenway area straightforward. The Green Line runs several branches (B, C, D) that serve different neighborhoods—check maps for branch-specific stops.
To get to Logan Airport by subway, you can take the Green Line to Government Center and transfer to the Blue Line, or use the Silver Line connection to transfer at South Station depending on your route (MBTA maps and schedules will show the fastest option for your trip).
- Board Green Line at Hynes for short downtown travel
- Transfers: Government Center (to Blue Line) or South Station (via Silver Line) for airport/other lines
- Buy a CharlieTicket or use the MBTA mTicket/contactless payment
| Tip | Why it helps |
|---|---|
| Use Hynes stop for events at the Convention Center | Closest Green Line access |
| Check branch letter before boarding | Branches go to different destinations |

Commuter rail and Amtrak at Back Bay Station
Back Bay Station (commuter rail and Amtrak) is within walking distance of citizenM Boston Back Bay and is useful for regional trains and long-distance travel. It’s a good choice if you’re taking the MBTA Commuter Rail into the suburbs or Amtrak services along the Northeast Corridor.
Walking to Back Bay Station takes roughly the same time as a longer city stroll—plan about 10–15 minutes depending on exact route and crosswalks. Check schedules in advance for commuter rail departures and platform assignments.
- Back Bay Station: commuter rail and Amtrak service
- Walk time: roughly 10–15 minutes from the hotel
- Useful for trips outside central Boston and for Amtrak service to Providence/New York etc. (check schedules)
| Service | When to pick it |
|---|---|
| MBTA Commuter Rail | Travel to suburbs or regional destinations |
| Amtrak | Long-distance travel on Northeast Corridor |
| Walkable from hotel | Yes — plan ~10–15 minutes |
Getting to/from Logan Airport: shuttles and subway options
Logan Airport is about 8 miles from citizenM Boston Back Bay. You have two common public-options: the Back Bay Logan Express shuttle to the Prudential/Back Bay area and MBTA connections via the Blue/Green/Silver Line with transfers.
The Back Bay Logan Express runs frequent shuttles between Logan and the Back Bay/Prudential area; it’s a direct, ticketed shuttle that can be convenient if it matches your schedule. For lower-cost public transit, use the airport shuttles to the Blue Line then transfer to the Green Line at Government Center to get off near Hynes.
- Back Bay Logan Express: direct shuttle between Logan and Back Bay/Prudential
- MBTA option: airport shuttle → Blue Line → Government Center → Green Line (Hynes)
- Taxis/rideshares are typically used for faster, door-to-door airport trips
| Option | When to use |
|---|---|
| Back Bay Logan Express shuttle | If schedules align and you want a direct shuttle |
| MBTA transfers | Cheaper public-transit route with transfers |
| Taxi / rideshare | Faster, direct door-to-door service |
Rideshares, taxis and local car services
Rideshare apps and street taxis are widely available around Back Bay and are often the fastest door-to-door option, especially late at night or with lots of luggage. citizenM Boston Back Bay has no on-site parking, so valet or self-park isn’t an option through the hotel.
If you plan to use a car for day trips (Cape Cod/Salem) or to reach departure points for ferries, book a rideshare or taxi in advance when possible. For downtown short trips, a rideshare will often beat taking multiple T transfers with luggage.
- No on-site parking at the hotel—use nearby public garages or SpotHero for parking reservations
- Common apps: popular rideshare apps and local taxi companies (check your app for wait times)
- Rideshares are convenient late-night and for door-to-door service
| Scenario | Recommended option |
|---|---|
| Night arrival or lots of luggage | Rideshare or taxi |
| Short trip across Back Bay | Walk or short rideshare |
| Driving day-trip | Rideshare or rent a car offsite |

Practical tips for getting around from citizenM
Plan transfers and check MBTA schedules during rush hours, event nights (Fenway games, Hynes conventions) and weekend service changes. The hotel’s location is very walkable, so for many downtown destinations you won’t need transit at all.
Keep the hotel address (408 Newbury Street) handy for rideshares and deliveries, and note that the property accepts card payments only. If you need help with directions, citizenM’s 24-hour ambassadors at the lobby kiosks can assist.
- Hotel address for pickups: 408 Newbury Street, Boston, MA 02115
- Bring a physical photo ID if you plan to visit Bubble Bath Back Bay (21+ with ID required)
- Check MBTA alerts and Back Bay Logan Express schedules before travel
| Hotel-room names to know | Usage |
|---|---|
| Room | Standard king-room option at citizenM |
| Room (High Floor) | Higher-floor king-room option |
| Premium Room | Larger/premium king-room option |


