How to get to citizenM Boston Back Bay from Logan and regional airports
From Logan: take a taxi/rideshare (roughly 8 miles, about a 15-minute drive in light traffic), the free Logan Express shuttle to Back Bay/Prudential, or use the MBTA (free Logan shuttles to the Blue Line, then transfer to the Green Line and exit at Hynes Convention Center). From regional airports: common options are rental car or rideshare into the city, intercity bus or Amtrak to Back Bay station (about a 14-minute walk to the hotel), then walk to 408 Newbury Street.
In this guide
- Quick tips on where citizenM Boston Back Bay is
- From Boston Logan International Airport (BOS) — quickest by car or rideshare
- From Logan by public transit (MBTA) — budget-friendly option
- Logan Express shuttle to Back Bay / Prudential
- Arriving from regional airports or out of state (Amtrak, commuter rail, bus)
- Walking from Hynes Convention Center and arriving on foot
- If you're driving or need parking
Quick tips on where citizenM Boston Back Bay is
citizenM Boston Back Bay is at 408 Newbury Street in the Fenway–Kenmore / Back Bay area. The hotel sits steps from Newbury Street, Commonwealth Avenue Mall and Boylston Street.
Nearby transit and landmarks: Hynes Convention Center (Green Line) is a short walk, the Shops at Prudential Center are an easy walk, and Back Bay commuter rail/Amtrak station is roughly a 14-minute walk.
- Exact address: 408 Newbury Street, Boston, MA 02115
- Walk score and walkability: most errands can be done on foot in this area
- Nearest Green Line stop: Hynes Convention Center (short walk)
| Nearby place | Approximate distance / time |
|---|---|
| Newbury Street | 1-minute walk |
| Hynes Convention Center (Green Line) | Short walk |
| Back Bay Station (Amtrak/Commuter Rail) | About 14-minute walk |
From Boston Logan International Airport (BOS) — quickest by car or rideshare
A taxi or rideshare is the most direct option from Logan to citizenM Boston Back Bay. The property is about 8 miles from Logan and taxi or Uber/Lyft trips typically take around 15 minutes in light traffic (times vary by time of day and traffic).
Taxis in Boston accept credit cards; the hotel does not accept cash for payment, and BookResorts agents can be reached 24/7 at +1 (888) 605-1350 if you need help with reservations.
- Tell the driver the address: 408 Newbury Street, Boston, MA 02115
- If you have heavy luggage ask the driver to drop you at the main entrance (revolving doors / glass façade)
- Allow extra time during rush hour, Patriots games, or major events
| Option | When to use |
|---|---|
| Taxi / Rideshare | If you want door-to-door direct service |
| Rental car | If you plan to drive around Massachusetts or beyond |
| Hotel is cashless | Have a card for payment and incidental pre-authorizations |
From Logan by public transit (MBTA) — budget-friendly option
You can use Logan's free airport shuttles to the MBTA Blue Line, then transfer to the Green Line to reach Hynes Convention Center station. From Hynes, it's a short walk to 408 Newbury Street.
Another public-transit route uses the Silver Line from Logan to South Station and a transfer to the Red/Green lines as needed. Schedules and transfer details vary by terminal and time of day, so check MBTA maps before you travel.
- Typical route: free Logan shuttle → Blue Line → transfer at Government Center to Green Line → exit Hynes Convention Center
- Exit at Hynes Convention Center and walk toward Newbury Street / Boylston Street, following local signs
- MBTA fares and schedules can change; confirm on the MBTA website or apps before you travel
| Step | What to expect |
|---|---|
| Logan shuttle to Blue Line | Free airport connector from terminals |
| Blue Line → transfer | Transfer at Government Center to Green Line |
| Green Line → Hynes Convention Center | Short walk to citizenM Boston Back Bay |
Logan Express shuttle to Back Bay / Prudential
The Back Bay Logan Express runs between Logan Airport and the Prudential/Back Bay area on a scheduled basis. It provides a direct shuttle option that serves the Back Bay area and is a simple alternative to the subway if you have luggage.
Per available sources, the Back Bay shuttle runs frequently (every 20 minutes is often cited). Check the Logan Express site or airport information desks for current schedules and exact drop-off points near the Prudential Center/Back Bay.
- If using the Logan Express, get off at the Back Bay / Prudential stop and walk toward Newbury Street
- Shuttle service details and any fares should be confirmed at the airport or Logan Express website before travel
- This option can be easier with luggage than multiple subway transfers
| Advantage | Consideration |
|---|---|
| Direct shuttle to Back Bay area | Shorter walk to the hotel than some MBTA routes |
| Good for luggage | Check frequency and return fare policies |
| Often runs every 20 minutes | Confirm current schedule before travel |
Arriving from regional airports or out of state (Amtrak, commuter rail, bus)
If you arrive by Amtrak or commuter rail, Back Bay Station is the closest major rail stop: it’s about a 14-minute walk to citizenM Boston Back Bay at 408 Newbury Street. From Back Bay Station follow signs toward Newbury Street / Boylston Street.
Regional airports (for example, Providence T.F. Green or Manchester) commonly have shuttle, bus, or rental-car connections into Boston; many travelers use intercity bus lines or Amtrak to reach Back Bay or South Station and then transfer by local transit or a short taxi/rideshare.
- From Back Bay Station: walk (~14 minutes) or take a short taxi/rideshare to the hotel
- From South Station: transfer via MBTA (Red to Green line connections) or take a cab/rideshare
- Intercity buses and Amtrak schedules vary—check carriers for exact arrival times and station locations
| Origin | Best approach to citizenM Back Bay |
|---|---|
| Amtrak / Commuter Rail (Back Bay) | Walk about 14 minutes, or short taxi/rideshare |
| Intercity bus to South Station | Transfer to MBTA or short taxi/rideshare |
| Regional airports | Use shuttle/bus to Boston, then rail or taxi to Back Bay |
Walking from Hynes Convention Center and arriving on foot
Hynes Convention Center (Green Line) is the most convenient subway stop for citizenM Boston Back Bay. Exit the station toward Newbury Street or Boylston Street and walk a couple of blocks to 408 Newbury Street.
The hotel entrance is on Newbury Street; once you arrive, check in via the self-service tablets on the second-floor lobby or speak with a 24-hour front desk ambassador if you need help.
- Walking directions: follow Hynes exit signs toward Newbury Street, then head to 408 Newbury Street
- Check-in begins at 2:00 PM; self-service tablets and 24-hour staff are available in the lobby
- If you arrive earlier than check-in, the hotel offers luggage storage (confirm availability at the front desk)
| On arrival | Where to go at the hotel |
|---|---|
| Entrance | Main revolving door / glass façade on Newbury Street |
| Check-in | Self-service tablet/kiosk in the second-floor lobby; staff available 24/7 |
| If you need help | Call BookResorts agents at +1 (888) 605-1350 |
If you're driving or need parking
citizenM Boston Back Bay does not offer on-site parking. Travelers who drive should plan to use nearby paid parking garages or a parking app/service such as SpotHero.
If you have questions about loading/unloading at the entrance, or accessible drop-off, contact the hotel directly. The property is wheelchair accessible and offers accessible routes to elevators and public areas.
- No on-site parking — use nearby garages or parking services
- Have a credit/debit card ready: the hotel is cashless and may pre-authorize cards at check-in
- For guests with mobility needs, confirm accessible drop-off and room requirements with the hotel in advance
| Need | Suggested action |
|---|---|
| Short-term drop-off | Arrive at the main entrance; ask staff for assistance |
| All-day parking | Reserve a nearby garage through SpotHero or similar service |
| Accessible parking | Contact hotel to confirm options and accessible routes |
