BookResorts™ is an independent travel network offering over 100,000 hotels worldwide.is an independent travel network.

citizenM Boston Back Bay Boston, Massachusetts
Book Now Or call, 24/7+1 (888) 605-1350
Rooms & Suites Dine & Drink Activities Gallery FAQs
Ready to book?Lowest online rate, free perks and upgrades.Book nowCall 24/7 · 888-605-1350
Hotel comparison guide

citizenM Boston Back Bay vs The Newbury Boston

citizenM Boston Back Bay is a compact, tech-forward 4-star hotel on Newbury Street with a 15th-floor rooftop bar for a social, city-focused stay; read this if you want modern design, digital controls, and easy walkability. The Newbury Boston is a landmark 5-star luxury hotel on One Newbury Street facing the Public Garden — read this if you want a full-service, classic luxury address and park views in Back Bay.

Updated · about 0.2 km apart

Bright colourful lobby seating area with floor-to-ceiling windows at citizenM Boston Back Bay

citizenM Boston Back Bay

compact · tech-forward · rooftop social

Best for travelers who want a modern, efficient base with rooftop drinks and 24/7 dining steps from Newbury Street.

The Newbury Boston, Boston, Massachusetts

The Newbury Boston

landmark luxury · park-facing · full-service

Best for travelers seeking a classic Back Bay luxury address with concierge service, traditional room types, and proximity to the Public Garden.

Quick Verdict: citizenM Boston Back Bay vs The Newbury Boston

When citizenM Boston Back Bay wins: choose citizenM for a younger, design-led stay, easy tech controls, a lively rooftop bar (Bubble Bath), 24/7 canteen dining, and maximum walkability to Newbury Street and convention venues.

When The Newbury Boston wins: choose The Newbury for a traditional luxury experience, a landmark address facing the Public Garden, larger variety of room types and suites, and full-service hotel amenities and staffing.

Bottom line: both put you in Back Bay/Newbury Street walking distance to shops and sights. Pick citizenM for modern, social, efficient stays; pick The Newbury for a formal luxury stay and a classic Newbury Street/Public Garden setting.

citizenM Boston Back Bay vs The Newbury Boston – At a Glance

Side-by-side facts for citizenM Boston Back Bay and The Newbury Boston
CategorycitizenM Boston Back BayThe Newbury Boston
Overall vibeCompact, modern, design- and tech-forwardClassic, landmark 5-star luxury
Location408 Newbury Street — immediate Newbury Street access and near Hynes/PrudentialOne Newbury Street — faces the Boston Public Garden and Newbury Street
Size (rooms)399 rooms286 guestrooms
AgesAll ages welcome (min. check-in age 18); family-friendlyFamily-friendly (up to 2 children 12 and under stay free in parents' room)
PoolsNo pool on siteNot published
Restaurants & barscanteenM (24/7 international) and Bubble Bath Back Bay (15th-floor, 21+ rooftop bar)The Street Bar (bar/lounge) and 24-hour room service; cooked-to-order breakfasts (fee)
Spa / wellnessNo spa on site; 24-hour fitness center with Peloton bikesHealth/beauty spa nearby; 24-hour fitness facilities listed
Known forRooftop social scene, tech-controlled rooms, 24/7 diningPrestigious Newbury Street/Public Garden address, traditional luxury rooms and suites
Accessibility & servicesWheelchair-accessible public areas; self-service check-in with 24-hour front desk ambassadorsWheelchair-accessible paths and public washrooms; concierge, valet parking (surcharge)
BreakfastNot included; buffet breakfast available at canteenM for a fee

A Look Inside citizenM Boston Back Bay

See all photos →

Location: citizenM vs The Newbury

citizenM Boston Back Bay – Location

citizenM sits at 408 Newbury Street in Back Bay/Fenway, steps from boutiques and convention venues.

  • About a 1-minute walk to Newbury Street boutiques and cafés.
  • Close to Hynes Convention Center, Green Line access, Berklee College of Music and the Prudential Center.
  • Walk score rated extremely high for pedestrian access to shops and restaurants.

Pick citizenM if you want direct access to Newbury Street retail and quick transit to convention and museum districts.

The Newbury Boston – Location

The Newbury occupies One Newbury Street and faces the Boston Public Garden and Newbury Street.

  • Steps from the Public Garden and Newbury Street shopping and dining.
  • Copley Square, Boylston Street and many Back Bay sights are within a short walk.
  • Preferred airport: Logan International (BOS) with easy taxi and transit connections.

Choose The Newbury if a park-facing, classic Back Bay address and traditional arrival experience matter.

Rooms: citizenM's compact tech rooms vs The Newbury's suites

citizenM Boston Back Bay – Rooms

citizenM offers compact, tech-forward guest rooms with digital controls.

  • Three published room types: Room; Room (High Floor); Premium Room — all with 1 King Bed.
  • 399 rooms across 14 floors; each room includes an iPad to control lighting, climate, blinds and TV.
  • Rooms have hydromassage showers, 43-inch LED TVs, in-room refrigerators and safes.

Good for travelers who prioritize tech, efficiency and consistent room design over space.

The Newbury Boston – Rooms

The Newbury lists many traditional room and suite types, including park- and city-view rooms and Classic/Deluxe suites.

  • Room types include Room, 1 King Bed (Newbury); Room, 1 King Bed, Park View; Classic Suite, 1 Bedroom; Suite deluxe, and many accessible variants.
  • Rooms feature minibars, espresso makers, Frette sheets and designer toiletries as described in the listing.
  • Multiple suite layouts and park-view options for more traditional luxury accommodations.

Better for travelers who want larger rooms or suites and a wider range of traditional luxury room choices.

Dining & drinks: 24/7 canteenM and rooftop vs The Newbury's classic bar and room service

citizenM Boston Back Bay – Dining & drinks

citizenM focuses on accessible all-day dining plus a lively rooftop bar.

  • canteenM operates 24/7 with international dishes, breakfast (fee), snacks and late-night options.
  • Bubble Bath Back Bay (15th floor) is a champagne/wine-focused rooftop bar with outdoor patio; 21+ policy in effect.
  • canteenM breakfast is available for a surcharge and includes unlimited barista coffee with purchases.

Ideal if you want flexible dining hours and a social rooftop beverage scene.

The Newbury Boston – Dining & drinks

The Newbury offers a traditional hotel bar and full room service with cooked-to-order breakfasts.

  • The Street Bar serves American cuisine as a bar/lounge on site.
  • 24-hour room service is available; cooked-to-order breakfast times and fees are published.
  • On-site dining is positioned within a full-service luxury-hotel model (one restaurant/lounge listed).

Better if you want classic hotel dining, in-room service and a more formal bar/lounge atmosphere.

Signature amenity: rooftop social life vs landmark address

citizenM Boston Back Bay – Signature amenity

citizenM's signature draw is its rooftop Bubble Bath Back Bay and social public spaces.

  • 15th-floor rooftop bar with city views and champagne-focused menu.
  • Public coworking spaces and 24-hour dining make the lobby a social hub.
  • Reservations recommended for Bubble Bath; it enforces a 21+ age policy.

Pick citizenM for social evenings, skyline views and lively public areas.

The Newbury Boston – Signature amenity

The Newbury's signature is its landmark location on Newbury Street facing the Public Garden.

  • Direct frontage on Newbury Street and proximity to the Public Garden set a classic Back Bay scene.
  • Full-service concierge, valet parking (surcharge) and multiple meeting rooms support traditional luxury stays.
  • Hotel markets itself as a high-profile, centrally located five-star property.

Pick The Newbury for a prestigious, park-facing Back Bay address rather than a nightlife-focused draw.

Wellness & nightlife: fitness and late-night drinks

citizenM Boston Back Bay – Wellness & nightlife

citizenM covers active stays with a 24-hour fitness center and late-night rooftop drinks.

  • 24-hour fitness center with cardio machines, free weights and Peloton bikes; wheelchair-accessible.
  • No spa or pool on site; the rooftop bar serves cocktails until late on weekends.
  • Focused on in-hotel convenience and socializing rather than extensive wellness facilities.

Good for guests who want to work out any time and socialize at a nearby rooftop bar.

The Newbury Boston – Wellness & nightlife

The Newbury lists fitness facilities and indicates spa/health services nearby.

  • 24-hour fitness facilities are listed among amenities.
  • Health or beauty spa is noted as nearby (the supplier listing does not specify an on-site spa).
  • Hotel supports event and meeting facilities as part of its full-service offering.

Better for travelers who expect a staffed, full-service hotel with concierge help arranging wellness services.

Who Wins? Best Pick by Travel Style

Best for rooftop drinks and late-night socializing
Round communal table and patterned banquette in the lobby of citizenM Boston Back Bay

citizenM Boston Back Bay

citizenM — Bubble Bath Back Bay on the 15th floor and a 24/7 canteen make it the livelier, younger choice.

Best for a classic Back Bay luxury stay
The Newbury Boston, Boston, Massachusetts

The Newbury Boston

The Newbury — landmark address facing the Public Garden, concierge service and suite options suit traditional luxury travelers.

Best for tech-forward, efficient stays
Long work table and lounge sofas beneath pendant lights at citizenM Boston Back Bay

citizenM Boston Back Bay

citizenM — in-room iPads, self-service check-in and consistent, compact room design prioritize convenience and tech.

Best for larger rooms and suite variety
The Newbury Boston, Boston, Massachusetts

The Newbury Boston

The Newbury — broad list of room types and multiple suite layouts for guests wanting more space.

Frequently asked questions

citizenM Boston Back Bay vs The Newbury Boston: FAQs

See all FAQs →
Which hotel is closer to the Boston Public Garden?

The Newbury is directly on One Newbury Street facing the Public Garden; citizenM is nearby on 408 Newbury Street but a short walk from the garden.

Are there rooftop bars at either hotel?

citizenM has Bubble Bath Back Bay on the 15th floor (21+). The Newbury's supplier listing does not publish a rooftop bar.

Which property is better for families?

Both welcome families. citizenM is explicitly family-friendly but has a minimum check-in age of 18; The Newbury allows children (up to 2 children 12 and under stay free in parents' room per its policy).

Do either hotel properties have pools or on-site spas?

citizenM does not have a pool or spa on site. The Newbury's listing mentions health/beauty spa nearby but does not publish an on-site pool.

Outdoor terrace seating and planters along hotel facade at citizenM Boston Back Bay
Book your stay

Free WiFi & 24/7 dining

  • Lowest rate guarantee
  • Complimentary perks & upgrades
  • 24/7 concierge
Offer terms

Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for citizenM Boston Back Bay after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

Lowest Price Guarantee

Free perks & upgrades

24/7 concierge

General

BookResorts may change or end these offers at any time. These terms are in addition to our Terms & Conditions and Privacy Policy. BookResorts is an independent travel agency and is not affiliated with citizenM Boston Back Bay.

Legal

Terms & Conditions

Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

1. Acceptance of these terms

These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

2. Definitions

“We,” “us,” and “our” refer to BookResorts, operated by SVH Tours & Travel Services, Inc. “You” refers to the person using the site or making a reservation. A “Supplier” or “Travel Provider” is the hotel, resort, or other provider that supplies the travel services. “Travel Services” means the room stays and related services made available through us. “Content” means text, descriptions, images, reviews, and other material on the site.

3. Who we are

BookResorts is an independent online travel agency that acts as an intermediary between you and Suppliers. We are not a hotel, and we are not owned by, affiliated with, endorsed by, or sponsored by any hotel or brand featured on the site. When you book, your reservation is made with the Supplier through us as agent.

4. Eligibility & use of the site

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You agree to use the site only to make legitimate reservations for yourself or for someone you are authorized to act for, to provide accurate and complete information, and to inform any other traveler of the terms that apply to their reservation.

5. Bookings & confirmation

All reservations are subject to availability and to the rate rules, restrictions, and policies shown at the time of booking. A reservation is confirmed only when you receive a confirmation from us. You are responsible for reviewing the rate rules (including cancellation terms) before you book.

6. Prices, fees, taxes & currency

Prices are shown in the currency indicated and include applicable taxes and fees unless stated otherwise; the total is displayed before you confirm. Our price may include a service fee and may differ from the rate offered directly by the Supplier. Currency conversions, where shown, are estimates. Certain taxes or resort fees may be collected by the Supplier at the property.

7. Cancellations, changes & refunds

Each rate carries its own cancellation policy, shown before you book (for example, non-refundable, or refundable up to a stated deadline). Refund eligibility and timing follow the policy attached to the rate you select. Service fees may be non-refundable. Failure to check in (“no-show”) may result in forfeiture of the amount paid, per the rate rules.

8. Your responsibilities

You are responsible for having valid identification and any required travel documents (such as a passport or visa), and for complying with the Supplier’s policies, including minimum check-in age, occupancy limits, deposits, and identification requirements. You are responsible for the accuracy of all guest information you provide.

9. Suppliers & third-party services

Suppliers are independent third parties. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of any Supplier, or for the quality, condition, or safety of the travel services they provide. Any dispute regarding your stay or the services delivered is between you and the Supplier. Supplier terms and policies apply in addition to these Terms.

10. Third-party links

The site may contain links to third-party websites provided for your convenience. We do not control and are not responsible for those sites, and a link does not imply endorsement. Your use of any linked site is at your own risk and subject to that site’s terms.

11. Intellectual property

The site and its Content (excluding third-party trademarks) are owned by BookResorts or its licensors and are protected by law. Hotel names, logos, and trademarks are the property of their respective owners and are used only to identify the property being booked. You may not copy, scrape, or reuse any Content without permission.

12. Prohibited conduct

You agree not to use the site for any unlawful or fraudulent purpose; not to make speculative, false, or fraudulent reservations; not to use automated tools to access or scrape the site; and not to interfere with the site’s operation or security.

13. Reviews & user content

If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services. You are responsible for what you submit, and we may remove content at our discretion.

14. Disclaimers

The site, its Content, and the travel services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that listings, prices, or descriptions are error-free.

15. Limitation of liability

To the fullest extent permitted by law, BookResorts will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or connected with your use of the site or any booking. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to BookResorts for the booking at issue, or (b) US$100. This limitation reflects the allocation of risk between us.

16. Dispute resolution

We want to resolve any concern quickly and fairly. Before pursuing a formal claim, you agree to first contact our support team at 888-605-1350 or support@bookresorts.com and give us 60 days to resolve the matter informally. If we are unable to resolve it, any dispute will be handled by the state or federal courts located in California, as set out in Section 17 (either party may still bring qualifying claims in small claims court).

17. Governing law & venue

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Any permitted court action will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Your continued use of the site after changes take effect means you accept the updated Terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including severe weather, natural disasters, pandemics, strikes, government actions, or Supplier closures.

20. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the site.

21. Contact

Questions about these Terms or a reservation? Call our support team, available 24/7, at 888-605-1350.

Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how BookResorts collects, uses, shares, and protects your personal information when you use our site or make a booking. For the purposes of applicable data protection law, the data controller is SVH Tours & Travel Services, Inc. (operating as BookResorts).

1. Information you provide

When you search, book, or contact us, we collect information such as your name, email, phone number, billing and payment details, the names and details of other guests, your travel dates and preferences, and the content of your communications with us.

2. Information we collect automatically

When you use the site, we automatically collect technical and usage data such as your device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies.

3. Information from other sources

We may receive information about you from Suppliers, business partners, fraud-prevention services, and (if you choose to connect one) social media platforms.

4. How we use your information

We use your information to process and manage bookings; communicate with you about reservations; provide customer support; personalize your experience; send marketing where permitted (with the ability to opt out); analyze and improve the site; prevent fraud and secure our services; and comply with legal obligations.

5. How we share your information

To complete a booking, we share necessary details with the relevant hotel and room Suppliers and with payment processors. We may also share information with service providers who support our operations, with advertising and analytics partners, with our corporate affiliates, in connection with a business transfer, with authorities where required by law, and with your consent.

6. Cookies & tracking

We use essential, performance, functional, and advertising cookies and similar technologies. You can manage non-essential cookies through your browser and through our cookie settings. For more detail, see our Cookie Policy.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, and to opt out of marketing.

EEA/UK (GDPR): You may access, rectify, erase, restrict, or object to processing of your data, withdraw consent, and lodge a complaint with your local supervisory authority. We process data based on your consent, the performance of a contract, our legitimate interests, and legal obligations.

California (CCPA/CPRA): You may request to know, delete, or correct your personal information, and limit the use of sensitive personal information, without discrimination. We do not sell or share your personal information as those terms are defined under California law, so no opt-out is necessary. To exercise any of your rights, contact us at support@bookresorts.com; we verify requests before responding.

8. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for those transfers.

11. Children’s privacy

The site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Third-party links & social features

The site may contain links to, or features from, third-party services. We are not responsible for the privacy practices of those third parties; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version, and we will provide notice of material changes where required.

14. Contact us

Questions or privacy requests? Reach our support team, available 24/7, at 888-605-1350 or by email at support@bookresorts.com.

About BookResorts · Independent since 1993

A better way to book your hotel

BookResorts is a full-service, independent travel agency connecting travelers to unforgettable stays since 1993. Detailed hotel information, competitive all-in rates and 24/7 concierge support, all in one place.

Est. 199330+ years
100K+Hotels & resorts
200+Countries
24/7Concierge
This is not the official website of citizenM Boston Back Bay. BookResorts is an independent travel agency and is not owned by, affiliated with, endorsed by or sponsored by citizenM Boston Back Bay or its parent brand.

Why travelers choose BookResorts

Best available rates

We compare rates from top suppliers. Taxes and fees included, no hidden charges.

100,000+ hotels & resorts

200+ countries and 2,000+ cities, from all-inclusives to boutique stays.

24/7 concierge

Real travel specialists to build, change or help with your reservation anytime.

Full transparency

Honest details on every property: rooms, amenities and policies.

Trusted since 1993

Three decades as a full-service, independent travel agency.

Secure & protected

Every booking is handled securely and your information is protected.

How booking with us works

Questions about a reservation? Our team is here 24/7 at 888-605-1350.
Full details in our Terms & Conditions and Privacy Policy.

Lowest Price + Free Perks

UsOthers
Nightly rate
Price guarantee✓
No hidden fees✓
Perks & upgrades✓
24/7 concierge✓
Check availability

vs. sites like Expedia, Hotels.com and other OTAs ·

Book by phone888-605-1350
Book nowLowest rates Call usAvailable 24/7
Photo viewer